myRTLS Care offers a suite of proactive monitoring services designed to ensure a smooth implementation and maintain long-term system reliability. This comprehensive package includes system monitoring, regular reviews, guaranteed response times, and hardware replacement options.

For a quick overview, check out the YouTube video "Meet myRTLS Device Care" below:

More about myRTLS Care and a detailed comparison of plans myRTLS Care and myRTLS Care+ can be found on Sewio website.

myRTLS Environment

In addition to RTLS Studio, myRTLS Care takes Sewio services to the next level by proactive health monitoring services for our RTLS solution. The solution is available as:

myRTLS Cloud
myRTLS on-prem

Individual monitoring service processes metrics are collected by Device Care Data Probe, which is running on RTLS Server in a docker composer, and are stored in myRTLS database. A user can access myRTLS via the website myRTLS.com or on the local host when myRTLS on-prem is deployed. The processed data are presented from all backend monitoring services → Device Care related to dashboard, history, and reports, RTLS Player as a part of system optimization, Alerts responsible for user notifications, and Advanced Analytics enables to customize the processed data output.

Are you not sure what deployment is better for you? Check a subpage myRTLS Cloud or myRTLS On-Premise?

On this page:

myRTLS Care Overview

Find more details about myRTLS Care+ in related sub-sections: