myRTLS Care is a set of proactive services that accomplish smooth implementation and long-term system reliability. From monitoring, and regular review to guaranteed response or hardware replacement.
More about myRTLS Care and a detailed comparison of plans myRTLS Care and myRTLS Care+ can be found on Sewio website.
In addition to RTLS Studio, myRTLS Care takes Sewio services to the next level by proactive health monitoring services for our RTLS solution. The solution is available as:
- myRTLS Cloud
- myRTLS on-prem
Individual monitoring service processes metrics are collected by Device Care Data Probe, which is running on RTLS Server in a docker composer, and are stored in myRTLS database. A user can access myRTLS via the website myRTLS.com or on the local host when myRTLS on-prem is deployed. The processed data are presented from all backend monitoring services → Device Care related to dashboard, history, and reports, RTLS Player as a part of system optimization, Alerts responsible for user notifications, and Advanced Analytics enables to customize the processed data output.
Are you not sure what deployment is better for you? Check a subpage myRTLS Cloud or myRTLS On-Premise?
myRTLS Care Overview
Find more details about myRTLS Care+ in related sub-sections:
- myRTLS Deployment - myRTLS Cloud or myRTLS On-Premise?
- Site Management
- Device Care
- Device Care Using
- Device Care Requirements
- Device Care Installation
- Device Care Troubleshooting
- System Review (myRTLS Care)
- System Optimization
- HW Warranty (myRTLS Care)
- Support Services (myRTLS Care)
- Service and General Delivery Terms