Native Ubuntu Installation - Device Care

Before you start with Device Care installation, be sure that your RTLS System deployment meets Device Care Requirements.

To establish a connection between your RTLS server and myRTLS Cloud you can follow the installation guide on 

For the installation follow the steps below: 

  1. Access and select the site that was created by Sewio for your project. 
  2. Select type of your RTLS Studio installation → Native / Virtual Box

  3. Confirm that your system meets the following requirements. Click Next to continue.

  4. Move to your RTLS Server and follow the Device Care Data Probe installation steps on You can find it also in the picture below.
  5. Download the installation script.

    sudo wget -P /home/sewiortls -O ""
    You should see this output download progress:

  6. Extract the downloaded .zip file.

    sudo unzip -d /home/sewiortls /home/sewiortls/
  7. Go to the folder with the installation script.

    cd /home/sewiortls/device-care-installer
  8. Run the installation script from the installation directory.

    sudo sh ./
  9. Follow the instructions of the installation script by pressing OK

  10. Docker installation starts. 

  11. When Docsker installation is done. Add the Site ID

    The Site ID you can find on under the Site that was created for your project. In our example, the Site ID is 22. 

  12. Proceed by pressing Enter
  13. Add the Site Password

    The Site password you can find on under the Site that was created for your project.

    These credentials are unique for your installation, and should not be shared with anyone.

  14. Proceed by pressing Enter
  15. The script asks for your proxy URL. Leave empty if you don't need to use one. 

  16. Proceed by pressing Enter
  17. The installation will be completed.
  18. Continue by pressing Enter
  19. Once the installation is complete, the script will terminate. The Device Care Data Probe should be running at this point. 
  20. Go to to the site. Click Next on the Download Installation package 

  21. Finish the Device Care Data Probe installation on by Data Verification.

  22. You will be redirected to Device Care Dashboard.