Unpairing existing Trackable

This page describes the pairing process of a Trackable to Tag via RTLS Studio pairing app.

  • We highly recommend using a standard barcode scanner (market available readers with USB cord) for any RTLS Studio Pairing App operations
  • Unpairing can also be done via "Manage" section



Step 1.: Click on the "Unpair" section of the app. Following input window should appear. This window requires either Tag MAC address or Trackable as an input:

  • If the Tag MAC address or Trackable is not registered in the RTLS Studio, the unpairing process will fail.



 Step 2.: After successfully inserting the Tag MAC address or Trackable in the Step 1, Pairing App will automatically unpair the Trackable and notify the user with a following screen: